End User License Agreement
TimeLapse Forge
Last updated: June 12, 2026
This End User License Agreement (“Agreement”) is a legal agreement between you (“you” or “Licensee”) and Practical Illusions LLC, a Wisconsin limited liability company (“Practical Illusions LLC,” “we,” “us,” or “our”), governing your use of the TimeLapse Forge software application and any updates, documentation, and related materials (collectively, the “Software”).
This Agreement applies to copies of the Software purchased and downloaded directly from us or through our authorized reseller, Lemon Squeezy. Copies of the Software obtained through the Apple App Store are governed instead by Apple’s Licensed Application End User License Agreement, not by this Agreement.
By downloading, installing, activating, or using the Software, you agree to be bound by this Agreement. If you do not agree, do not download, install, activate, or use the Software.
1. License Grant
Subject to your compliance with this Agreement and payment of the applicable fee, Practical Illusions LLC grants you a perpetual, non-exclusive, non-transferable license to install and use the Software for your own personal or commercial purposes, including paid professional work.
This license is granted to a single user and may be activated on up to three (3) Mac computers that you own or control. The license is intended for one individual; it is not a multi-user, site, or enterprise license.
2. License Restrictions
You may not:
- resell, redistribute, sublicense, rent, lease, lend, or otherwise transfer the Software or your license key to any third party;
- share, publish, or distribute your license key;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the limited extent that applicable law expressly permits despite this restriction;
- remove, alter, or obscure any copyright, trademark, or other proprietary notices in the Software;
- circumvent, disable, or interfere with the Software’s license activation, validation, or security mechanisms; or
- use the Software in any way that violates applicable law.
3. License Activation and Validation
The directly-sold version of the Software uses license activation and validation provided through Lemon Squeezy. When you activate your license, the Software contacts the licensing service to confirm your license is valid and to register the activation against your activation limit (up to three Macs).
The Software performs an online validation when launched with an internet connection. It does not “phone home” when offline. A validated license continues to function offline for a grace period of thirty (30) days, after which export functionality requires the Software to complete an online validation again. The application and preview functions remain usable during this period.
You are responsible for deactivating a license on a Mac you no longer use (for example, before selling or transferring that computer) so that the activation can be reused.
4. Ownership
The Software is licensed, not sold. Practical Illusions LLC and its licensors retain all right, title, and interest in and to the Software, including all intellectual property rights. No rights are granted to you other than those expressly set out in this Agreement.
5. Updates
Practical Illusions LLC may, at its discretion, provide updates, bug fixes, or new versions of the Software. Such updates are governed by this Agreement unless accompanied by a separate license. Practical Illusions LLC is not obligated to provide any updates or to continue offering the Software.
6. Payment and Merchant of Record
Direct purchases of the Software are processed by Lemon Squeezy, which acts as the merchant of record for the transaction. Lemon Squeezy is responsible for collecting payment and for collecting and remitting any applicable sales tax, VAT, or other taxes. Your purchase is also subject to Lemon Squeezy’s own terms and policies.
7. Refund and Defect Policy
All sales are final. Except where required by applicable law (see Section 8 for EU/EEA consumers), refunds and replacements are not available for change of mind, buyer’s remorse, or failure to confirm system requirements before purchase. You are responsible for confirming that your hardware and macOS version meet the stated requirements before purchasing.
What qualifies as a defect. A “defect” means a reproducible failure of the Software itself to perform substantially in accordance with its documentation when run on supported Apple Silicon hardware and a supported version of macOS. A refund or replacement will be considered only for a verified defect, determined in our reasonable judgment, and only when your claim is accompanied by sufficient evidence for us to identify and reproduce the issue, including at least one of the following:
- (a) a screen recording demonstrating the defect occurring;
- (b) a video, taken with a phone or other device, of the screen showing the defect occurring;
- (c) crash logs from
/Library/Logs/DiagnosticReports/, together with your macOS version and Mac hardware model; or - (d) representative sample files (anonymized as needed) that trigger the issue, together with a written, step-by-step description of the expected versus actual behavior.
What is not a defect. A crash, error, or unexpected result is not by itself a defect in the Software. Without limitation, the following are not defects and are not grounds for a refund or replacement: issues caused by or arising from faulty, failing, or overclocked hardware; insufficient memory or disk space; problems with macOS or with third-party software, drivers, codecs, or plug-ins; corrupted, incomplete, or unsupported source files; cameras or file formats not listed as supported; use on hardware or macOS versions that do not meet the stated system requirements; or changes you make to your system or to the Software. We may decline a claim if we are unable to reproduce the reported issue using the materials you provide. Whether a verified defect exists is determined at our reasonable discretion.
Right to cure. Upon receipt of a qualifying defect report, Practical Illusions LLC shall have thirty (30) days to either (a) provide a software update or patch resolving the defect, (b) provide a documented workaround, or (c) acknowledge that the defect cannot be cured within that period. If the defect is cured or a workaround is provided within the thirty-day period, no refund or replacement is owed. If Practical Illusions LLC is unable to cure the defect within the period, you are entitled to a refund or replacement at Practical Illusions LLC’s discretion.
Chargebacks. You agree not to initiate a chargeback or payment dispute during an active cure period. Initiating a chargeback during the cure period is a material breach of this Agreement and may result in immediate termination and server-side deactivation of your license, in addition to any other remedies available at law.
Effect of a refund. If a refund is granted for any reason — whether by us or by Lemon Squeezy as merchant of record — your license terminates automatically. Your right to use the Software ends immediately, the license will be deactivated server-side (taking effect on the next online check by the Software), and you must remove all copies of the Software from your computers. Continued use of the Software after a refund has been granted is unauthorized and infringes our rights.
Lemon Squeezy refunds. As merchant of record, Lemon Squeezy may issue refunds within its own refund window (generally up to 60 days) independent of this policy in order to resolve disputes and prevent chargebacks. This is outside Practical Illusions LLC’s control. Nothing in this Agreement limits any right you may have to dispute a charge with your bank or card issuer.
8. EU/EEA Consumers — Right of Withdrawal
If you are a consumer resident in the European Union or European Economic Area, you have a statutory right to withdraw from the purchase of digital content within fourteen (14) days of purchase, without giving any reason.
However, because the Software is digital content delivered immediately, you expressly consent at the time of purchase to immediate delivery and performance, and you acknowledge that by downloading or activating the Software during the 14-day period, you waive your right of withdrawal and lose the right to a refund under that provision, to the extent permitted by applicable law.
The defect-based remedies in Section 7, and your statutory rights as a consumer that cannot be waived under applicable law, remain available to you. The “all sales final” terms in Section 7 do not override mandatory consumer rights that apply to you.
9. Disclaimer of Warranties
The Software is provided “AS IS” and “AS AVAILABLE,” without warranty of any kind, whether express, implied, or statutory, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Practical Illusions LLC does not warrant that the Software will be uninterrupted, error-free, or that it will meet your requirements or be compatible with any particular hardware, file format, or workflow. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event will Practical Illusions LLC be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, revenue, or business, arising out of or related to the Software or this Agreement, even if advised of the possibility of such damages.
To the maximum extent permitted by applicable law, Practical Illusions LLC’s total cumulative liability arising out of or related to the Software or this Agreement will not exceed the amount you actually paid for the license. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above may not apply to you, and nothing in this Agreement limits liability that cannot be limited under applicable law.
11. Term and Termination
This Agreement is effective until terminated. It terminates automatically if you breach any of its terms, including the restrictions in Section 2 and the chargeback provision in Section 7. Upon termination, you must stop using the Software and remove all copies from your computers. Sections 4, 9, 10, 12, and 13 survive termination.
12. Governing Law
This Agreement is governed by the laws of the State of Wisconsin, USA, without regard to its conflict-of-laws rules. The courts located in the State of Wisconsin will have jurisdiction over any dispute arising out of or relating to this Agreement, except where mandatory consumer-protection law entitles you to bring proceedings in your country of residence.
13. General
Language. All support, communications, and notices under this Agreement will be in English. Any translation provided is for convenience only, and the English version controls in the event of a conflict, except where applicable consumer law requires otherwise.
Severability. If any provision of this Agreement is held unenforceable, the remaining provisions will remain in full force and effect.
Entire agreement. This Agreement is the entire agreement between you and Practical Illusions LLC regarding the directly-sold Software and supersedes any prior understandings.
Changes. Practical Illusions LLC may update this Agreement for future versions or purchases. The version in effect at the time of your purchase governs that purchase.
14. Contact
Email: support@timelapseforge.com